Breathing New Life into Our Victorian Beauty
You know how sometimes you can have something incredibly special, but it's not quite reaching its full potential? That was my story. I owned this absolutely gorgeous Victorian house - six beautiful rooms full of history and character - but as a B&B, we were struggling to attract the guests we deserved. It was heartbreaking to see such a magnificent property underperforming. I knew in my heart that our B&B could be something extraordinary, but I felt stuck. The occupancy rates were disappointing, and despite the building's natural charm, we weren't creating the kind of guest experience that would make people want to return. I needed help to bring my vision to life, but I wasn't sure where to start. Enter Tímea - and what a blessing she was! She came in with this wonderful mix of expertise and genuine enthusiasm for historic properties. Together, we crafted a plan that honored the house's Victorian heritage while bringing it into the modern age. Tímea helped me source the most beautiful period-appropriate furnishings that made each room tell its own story. But what really touched me was how she helped us create these personalized guest experiences - little touches that made every stay special. She even designed this brilliant digital marketing campaign that helped us reach history lovers and people seeking something more than just a place to sleep. The transformation has been nothing short of magical! Within just six months, our bookings increased by 60% - can you believe it? But the numbers don't tell the whole story. What really warms my heart are the lovely reviews we get now. Our guests don't just stay here; they experience a piece of Victorian elegance with all the modern comforts they need. They keep coming back, bringing friends and family, and spreading the word about our little slice of history. Thanks to Tímea's guidance, we've created something truly special - a place where the past meets present in the most delightful way.
Charlotte Brooke - Moonhaven Retreat, West Sussex
Tímea Pokol Tourism and Hospitality Consultant, ShopMakesSense Ltd. 1A Farmer Court, London Road, Uckfield, TN22 1HN, East Sussex, United Kingdom
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